Returns & Exchanges
At TV Store Online, we want you to be completely satisfied with your pop culture gear, which is why we offer a 30-day return policy for items in original, unworn condition. Whether it's the wrong size or not the right fit for your fandom, we are here to make the exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Print Your Label
Select your reason for return and download your prepaid shipping label, which will be sent directly to your email address for easy printing.
Package Your Gear
Place the items back in their original packaging with all tags attached to ensure they are protected during transit and eligible for a full refund.
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number handy while our team processes your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing